Managed Services

• 24/7 Remote Monitoring and Management

• Proactive Monitoring and Proactive Maintenance

• Software Update Management & Vulnerability Scanning

• Scheduled Performance maintenance

• Hacker and Unauthorised access monitoring

• Website monitoring - Alerts if your Website goes offline

• Broadband monitoring – Alerts if your internet connection is down

• Remote Support to your PC by our qualified Helpdesk team

• Access to each PC based on a password level entry decided by you

• Friendly Helpdesk service by email and telephone to provide remote and onsite support

E.g. Setup mail merge, folder organisation, accounts software support, email help

• Helpdesk Ticket system all issues tracked and emailed to you

• Dealing with third party providers on your behalf e.g. BT Internet, Microsoft, Sage

• Asset tracking of hardware and software

• Monthly IT Reports of your systems health & performance

• Managed Backup & Monitoring

• 50Gb of Secure encrypted storage offsite

• Backup scheduled, automated and managed so you don’t have to worry